Privacy Policy â€” Lami International

1. Who We Are

Lami International (“we”, “us”, “our”) is a decorative trim manufacturer registered and operating from Surat, Gujarat, India. Our website is www.lamitrims.com. For privacy-related enquiries, contact us at info@lamitrims.com.

2. What Information We Collect

We collect information you provide to us directly when you:

Submit a trade or sample enquiry via our contact form
Send an email to our sales team
Contact us via WhatsApp or other messaging channels
Request a meeting at a trade exhibition
Log into the Lami client portal

Information collected may include: name, company name, email address, phone number, country, product interest, and any brief or specification you choose to share.

We do not collect payment card information through this website. We do not use cookies for advertising or tracking purposes beyond basic analytics.

3. How We Use Your Information

Information you provide is used solely to:

Respond to your trade or sample enquiry
Process and fulfil orders where applicable
Send relevant product or development updates where you have requested them
Improve our website and services

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Data Sharing

We may share your information with:

Freight and logistics partners — solely to fulfil shipments you have ordered
Payment processors — for order payment handling (no card data passes through our website)
IT service providers — who assist us in operating this website and our systems, subject to confidentiality obligations

We do not transfer your data outside India except as required to fulfil an order to your location or to use cloud services we rely upon for business operations.

5. Data Retention

We retain enquiry and order information for as long as necessary to fulfil your request and comply with legal obligations (including tax and export record requirements, which may require retention for up to 7 years). You may request deletion of your personal data by emailing us — we will delete information we are not legally required to retain.

6. Your Rights

Subject to applicable law, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention obligations)
Withdraw consent for marketing communications at any time

To exercise any of these rights, email info@lamitrims.com with the subject line “Data Request”. We will respond within 30 days.

7. Cookies

This website may use session cookies necessary for basic website functionality. We do not use third-party advertising cookies or behavioural tracking cookies. You can disable cookies in your browser settings; this may affect some website functionality.

8. Security

We take reasonable technical and organisational measures to protect information you submit to us. Our website is served over HTTPS. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be noted with an updated date at the top of this page. Continued use of this website after changes constitutes acceptance of the revised policy.

10. Contact

For any privacy-related queries, please contact:

Lami International
6/417, Pipla Sheri, Laldarwaja
Surat – 395003, Gujarat, India
info@lamitrims.com
+91 94268 14056