What happens if bulk production doesn't match the approved sample?

We perform in-house QC against the approved sample before every dispatch — checking colour (Delta E ≤ 1.5), width tolerance (± 0.5 mm), and construction consistency. If an issue reaches you, contact us immediately with photographs. We will investigate promptly and, where the fault is ours, arrange replacement or credit.

Contact Lami International | Trade & Sample Enquiries

Q: What is your minimum order quantity?

We offer flexible MOQ for new buyer relationships. For standard catalogue designs, trial quantities are available so you can assess quality before committing to a full order. For custom developments, MOQ varies by product type and construction — contact us with your requirement and we'll confirm the minimum for that specific item.

Q: How long does sampling take?

For designs available from our existing library, samples are dispatched within approximately 7 working days from order confirmation. Custom development samples (new pattern, colour, or construction) typically take 10–15 working days depending on complexity. We can arrange express courier for time-sensitive briefs.

Q: Do you offer custom / private label production?

Yes. Our in-house design and development centre handles full custom briefs — new Jacquard patterns, custom colourways, branded logo ribbon, custom width, and bespoke constructions. Share your reference, sketch, or Pantone spec and we'll develop a proposal. We also offer private label packaging for retail-ready products.

Q: Which countries do you export to?

We currently export to 27+ countries across 4 continents — including the UK, Germany, France, Italy, Spain, USA, Canada, UAE, Saudi Arabia, Bangladesh, Australia, and Singapore, among others. We work with established freight forwarders and can handle documentation for both small parcel shipments and full container loads.

Q: Can I visit your factory in Surat?

Yes — factory visits are welcome for serious buyers and sourcing partners. Please arrange in advance by emailing us or messaging on WhatsApp. Our facility is in Surat, Gujarat — easily accessible from Surat railway station or airport. We're also present at select trade fairs including IHGF; contact us to arrange a meeting at an upcoming event.

Q: What export documents do you provide with shipments?

Standard export documentation includes: commercial invoice, packing list, bill of lading / airway bill, and certificate of origin. GST-paid invoices are available for Indian GST-registered buyers. For LC-based transactions we provide all documents required by the LC terms.

Q: Do you keep custom designs and briefs confidential?

Yes. Custom designs developed for a buyer are not shared with or sold to other buyers. We treat all development briefs as confidential. If your programme requires a formal NDA before sharing designs, we can sign a non-disclosure agreement — request this before submitting your brief.

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Productive Conversation.

Whether you're sourcing for the first time, developing a new collection, or scaling an existing supply relationship — tell us what you need and we'll respond within 24 hours.

Response within 24 hours

Samples in ~7 working days

Exporting to 27+ countries

Flexible MOQ for new buyers

Common Questions

Before you reach out —
quick answers.

We offer flexible MOQ for new buyer relationships. For standard catalogue designs, trial quantities are available so you can assess quality before committing to a full order. For custom developments, MOQ varies by product type and construction — contact us with your requirement and we'll confirm the minimum for that specific item.

For designs available from our existing library, samples are dispatched within approximately 7 working days from order confirmation. Custom development samples (new pattern, colour, or construction) typically take 10–15 working days depending on complexity. We can arrange express courier for time-sensitive briefs.

Yes. Our in-house design and development centre handles full custom briefs — new Jacquard patterns, custom colourways, branded logo ribbon, custom width, and bespoke constructions. Share your reference, sketch, or Pantone spec and we'll develop a proposal. We also offer private label packaging for retail-ready products.

We currently export to 27+ countries across 4 continents — including the UK, Germany, France, Italy, Spain, USA, Canada, UAE, Saudi Arabia, Bangladesh, Australia, and Singapore, among others. We work with established freight forwarders and can handle documentation for both small parcel shipments and full container loads.

The more specific your brief, the faster we can respond accurately. Helpful details include: product type (Jacquard ribbon, crochet lace, fringe, etc.), width, material preference (metallic, cotton, polyester, etc.), colour or Pantone reference, estimated monthly or seasonal quantity, and your target delivery timeline. Reference images or sketches are always welcome.

Yes — factory visits are welcome for serious buyers and sourcing partners. Please arrange in advance by emailing us or messaging on WhatsApp. Our facility is in Surat, Gujarat — easily accessible from Surat railway station or airport. We're also present at select trade fairs including IHGF; contact us to arrange a meeting at an upcoming event.

Payment terms are discussed on a per-order basis and depend on order size, buyer history, and destination country. For first orders, we typically require a partial advance with the balance before dispatch. Established buyers may qualify for extended terms. We accept bank transfer (TT), LC, and other standard trade payment methods.

There is no fixed limit on revision rounds — we work until the sample meets your requirement. In practice, most developments are resolved in 1–3 rounds. Each round takes 7–14 days from your feedback. Development sample cost (if charged) is credited against your first bulk order. Providing a clear physical reference at the brief stage reduces revision rounds significantly.

Standard export documentation includes: commercial invoice, packing list, bill of lading / airway bill, and certificate of origin. GST-paid invoices are available for Indian GST-registered buyers. For LC-based transactions we provide all documents required by the LC terms. Additional documents (phytosanitary, test reports, etc.) can be arranged on request — advise your requirements at order stage.

Yes. Custom designs developed for a buyer are not shared with or sold to other buyers. We treat all development briefs as confidential. If your programme requires a formal NDA before sharing designs, we can sign a non-disclosure agreement — request this before submitting your brief and we will arrange it promptly.

We perform in-house QC against the approved sample before every dispatch — checking colour (Delta E ≤ 1.5), width tolerance (± 0.5 mm), and construction consistency. If a deviation is found, we resolve it before dispatch. If an issue reaches you, contact us immediately with photographs and a description. We will investigate promptly and, where the fault is ours, arrange replacement or credit.

In many cases, yes — especially for colourway splits on the same design (e.g. 150 m navy + 150 m black = 300 m order minimum). Whether the MOQ applies per design, per colourway, or per order depends on the specific product and construction. For multi-design orders, combining designs from the same product type often allows the combined quantity to meet the order minimum. Confirm with us at brief stage and we'll advise the most flexible structure.

Still have a specific question?

Our sales team is experienced in working with international buyers and can answer technical, logistics, and commercial questions directly.

Email Us Directly

Export Capabilities

FIEO Member GST Registered IEC Holder LC Accepted Sample Export Bulk Export Custom Docs DHL / FedEx

Let's Start a
Productive Conversation.

Commercial Order

Sample Request

Custom Development

Trade Partnership

Send Your Enquiry

Enquiry Received

Quick Contact

Office Hours

Our Address

Why buyers choose Lami

Acknowledgement within 24 hours

Design matching & recommendation

Sample dispatch in ~7 days

Production confirmation & delivery

Choose the channel
that works for you.

Email Direct

WhatsApp Chat

Browse Products First

Verified Client Login

Before you reach out —
quick answers.

Still have a specific question?

Export Capabilities

Let's Start a Productive Conversation.

Commercial Order

Sample Request

Custom Development

Trade Partnership

Send Your Enquiry

Enquiry Received

Quick Contact

Office Hours

Our Address

Why buyers choose Lami

Acknowledgement within 24 hours

Design matching & recommendation

Sample dispatch in ~7 days

Production confirmation & delivery

Choose the channelthat works for you.

Email Direct

WhatsApp Chat

Browse Products First

Verified Client Login

Before you reach out —quick answers.

Still have a specific question?

Export Capabilities

Let's Start a
Productive Conversation.

Choose the channel
that works for you.

Before you reach out —
quick answers.